Policy
Refund Policy
We want every customer to receive the correct product in good condition. Please inspect items when delivered or collected.
Exchanges and refunds
Faulty or wrong items may be exchanged after review. Please contact Viclots Print & Design Center as soon as possible with your order details and clear photos of the item.
Condition of items
Products should be returned unused, undamaged, and with any available packaging. Items damaged after delivery may not qualify for refund or exchange.
Repair services
Printer repair issues are reviewed case by case. If a reported issue is connected to the repair service, we will inspect the equipment and advise on the next step.
For refund or exchange support, contact victorlotsu1212@gmail.com or use the contact page.